Privacy Policy
Camperplaats Zsana, located in Zsana (Hungary), places great value on the protection of your personal data. This privacy policy explains which data we collect, why we collect it, and what your rights are under the General Data Protection Regulation (GDPR).
1. Data Controller
Joep & Miep Camperplaats Zsana
6411 Zsana, Hungary
Email: joepmiep.camperplaats.zsana@hotmail.com
Phone: +31 6 22 50 19 01
2. What data do we collect?
2.1 Contact form and email
When you send us an email or use the contact form on our website, we process your name, email address, and any information you provide in your message. This data is used solely to respond to your inquiry.
2.2 Bookings
When making a booking request, we process your name, email address, phone number, arrival and departure dates, license plate number, and any special requests (such as bringing a dog). This data is necessary for the execution of the agreement.
2.3 Website visits (Umami Analytics)
We use Umami Analytics, a privacy-friendly analytics tool that does not use cookies and does not collect personal data. Umami provides us with insights into page views, visitor numbers, browsers used, and referring websites. All data is processed anonymously. Your IP address is not stored. More info: umami.is/privacy.
3. Purposes of processing
We process your personal data solely for the following purposes:
- Responding to your questions and requests via email
- Processing and managing bookings
- Improving our website based on anonymous analytics data
- Complying with legal obligations (such as tax retention requirements)
4. Retention periods
We do not retain your personal data longer than necessary for the purposes for which it was collected. Booking data is retained for up to 2 years after your stay, unless a longer retention period is legally required (e.g., for tax authorities). Email correspondence is retained for as long as needed to handle your inquiry.
5. Cookies
Our website does not use tracking cookies. Umami Analytics works without cookies. Only functional cookies necessary for the operation of the website are used (such as remembering your language preference via localStorage). No consent is required for these cookies.
6. Sharing with third parties
We do not share your personal data with third parties unless necessary for the execution of the agreement (e.g., providing your booking details to a payment processor) or when legally required to do so.
7. Security
We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or disclosure. Our website uses SSL/HTTPS encryption.
8. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: you have the right to know what data we process about you
- Rectification: you can have incorrect data corrected
- Erasure: you can request deletion of your data
- Restriction: you can restrict the processing of your data
- Objection: you can object to the processing
- Data portability: you can receive your data in a structured format
To exercise any of these rights, please contact us at joepmiep.camperplaats.zsana@hotmail.com.
9. Complaints
If you believe that we are not acting in accordance with the GDPR, you may file a complaint with the Hungarian data protection authority (NAIH) or the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
10. Changes
We reserve the right to amend this privacy policy. Changes will be published on this page. We recommend checking this page regularly.
